Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and RoundsUp. By creating an account, clicking to accept these Terms, or otherwise accessing or using RoundsUp (the “Service”), you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

When you create your account, we record the version of these Terms you accepted and the date and time of acceptance. To use the Service you must be able to form a legally binding contract, and you must not be barred from using the Service under the laws of any applicable jurisdiction. If you accept these Terms on behalf of a league, venue, business, or other organization, you represent that you have authority to bind that organization, and “you” refers to both you and that organization.

RoundsUp provides software that helps tournament directors run pinball leagues and tournaments. This includes creating and managing leagues and events, entering and scoring results, zero-account score entry, a live big-screen display, and public standings and results pages, along with related tools and any paid presentation and branding features described at checkout. Features vary by tier, and some features are described elsewhere on the Service.

We are continually improving the Service, and we may add, change, suspend, or discontinue features at any time. We may also set limits on certain features or restrict access to parts of the Service without notice or liability. Where a change materially reduces a paid feature you rely on, we will use reasonable efforts to give notice, and your remedies for paid plans are described in the Fees and Payment and Termination sections.

To use most of the Service you must create an account. You agree to provide accurate and complete information, to keep it current, and to keep your login credentials confidential. You are responsible for all activity that happens under your account, and you must notify us promptly at support@roundsup.app if you suspect any unauthorized use. We may refuse, suspend, or reclaim any account or username at our discretion.

You must be at least 18 years old to create and hold a RoundsUp account. The Service is built for tournament directors and their staff, not for use by children. Player records are a separate matter: a director may enter a player’s name (and optional IFPA id) without that person ever creating an account, and those records may include minors who play at a venue. See the Privacy Policy for how we handle player records and children’s information.

If you invite or grant access to co-directors, scorekeepers, or other staff, you are responsible for their use of the Service under your league, for ensuring they comply with these Terms, and for the player records, scores, attendance, and other data entered under your league. You are responsible for having a lawful basis and any necessary permission to enter and display the player data you add, including data about minors.

You agree to use the Service only for lawful purposes and in line with these Terms. You will not, and will not permit anyone else to: break the law or infringe anyone’s rights; harass, threaten, defame, or abuse others, or upload content that is unlawful, infringing, or hateful; impersonate any person or organization or misrepresent your affiliation; or enter or publish data you do not have the right to enter or publish.

You also will not: access, collect, or misuse another league’s data or any account, event, or data that is not yours; scrape, crawl, harvest, or use bots or other automated means to extract data from the Service except through interfaces we provide for that purpose; probe, scan, or test the vulnerability of the Service, or breach, disable, or circumvent any security, authentication, rate-limiting, or access-control measure; interfere with or disrupt the Service or the servers and networks behind it, including by overloading, flooding, or sending malware; reverse engineer, decompile, or attempt to derive source code except where the law says we cannot restrict that; or resell, sublicense, or commercially exploit the Service except as expressly allowed. We may investigate and take action, including removing content and suspending or terminating access, for any suspected violation.

As between you and RoundsUp, you retain whatever rights you have in the data you enter into the Service, including league and event details, player records, scores, results, and attendance (your “Content”). Entering a player record does not give you ownership of another person’s personal information; it remains subject to that person’s rights and to our Privacy Policy. You grant RoundsUp a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display your Content, and to create derived and aggregated forms of it (such as standings, rankings, and public results pages), as needed to operate, provide, secure, and improve the Service. League and event pages are public by default, so this license includes displaying that Content on public standings and results pages and in related public listings. A league director can ask us at support@roundsup.app to take a league private; private leagues are removed from listings and are not indexed for search. This license lasts as long as we host your Content and for a reasonable period afterward to complete deletion, backups, and legal retention.

You are responsible for the accuracy of your Content and for having the right to enter and display it, including any player records you create without the player holding an account and any information about minors. You represent that your Content and our permitted use of it will not violate these Terms, the law, or the rights of any third party. We may, but are not obligated to, review, remove, or refuse Content that we believe violates these Terms or the law.

RoundsUp and its licensors own all rights in the Service itself, including the software, design, look and feel, and the RoundsUp name, logo, and other brand features. Nothing in these Terms transfers those rights to you, and you may not use our brand features without our prior written permission. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

RoundsUp’s competitive features (running leagues and tournaments, scoring, zero-account score entry, the live big screen, and public results pages) are free on every tier and always will be. We never paywall play. The paid Pro tier adds only presentation features, such as your own logo and colors on public pages and the big screen; it does not add, gate, or remove any competitive feature.

Every new league starts with a 30-day free Pro trial, so the presentation features above are available from day one. If you subscribe to Pro with more than 48 hours remaining in your league’s trial, the remaining free days are kept and billing begins when the trial ends. If 48 hours or fewer remain, or the trial has ended, billing begins when you subscribe.

Paid plans are sold as annual subscriptions and billed in advance, in US dollars, through our payment processor, Stripe. The price shown at checkout is the price for that term. By subscribing you authorize us, through Stripe, to charge your payment method for the plan you selected and, as described in the “Automatic Renewal and Cancellation” section below, to charge it again at the start of each renewal term until you cancel. You are responsible for keeping your payment method current, and for any taxes that apply to your subscription, which may be added to the amount charged.

Because the paid tiers add only presentation features and never gate competitive play, fees are generally non-refundable, and no refund or credit is given for partial subscription periods, except where a refund is required by law. If you believe you were charged in error, or charged after a valid cancellation, contact us at support@roundsup.app and we will review it promptly and correct any error. If we permanently discontinue or materially reduce a paid feature you were relying on during a term you have already paid for, you may contact us within a reasonable time and we will refund the unused, prorated portion of your fee for that term.

Your paid subscription automatically renews. When you buy a Pro plan, it is a recurring annual subscription: at the end of each one-year term it renews automatically for another one-year term, and Stripe charges your payment method the then-current price for that plan, until you cancel. Before you subscribe, the checkout page shows you the plan, its price, and that it is an annual recurring subscription, and you confirm the purchase there to start it. There is no separate cutoff to worry about; the subscription simply continues, year after year, unless and until you cancel.

How to cancel. You can cancel at any time, with no cancellation fee, from your league’s billing settings, which open the Stripe customer portal we use to manage subscriptions. Cancelling there stops all future renewals. Cancellation takes effect at the end of your current paid term: you keep your paid features through the end of the period you have already paid for, and you are not charged again. You do not need to call us or send an email to cancel, but if you have any trouble you can also reach us at support@roundsup.app and we will cancel the renewal for you.

Renewal reminders and price changes. We send subscription and renewal communications, including receipts and any renewal reminder or notice the law requires, to the account email on file, so please keep it current. The price of a plan may change from one term to the next. If the price that will apply to your next renewal is higher than what you previously paid, we will notify you by email in advance of that renewal, so that you have a chance to review the new price and cancel before it is charged if you do not wish to continue. Continuing the subscription after a properly noticed price change means the new price applies to that renewal term.

These automatic-renewal terms are intended to comply with the California Automatic Renewal Law (California Business and Professions Code sections 17600 and following) and comparable automatic-renewal and negative-option laws. Nothing in this section limits any cancellation or refund right you have under those laws.

You may stop using the Service at any time, and you can close your account by contacting support@roundsup.app. If you are on a paid plan, cancellation follows the “Automatic Renewal and Cancellation” section: your plan stays active until the end of the current paid period and does not renew after that. Closing your account does not by itself cancel an active subscription, so cancel the subscription first if you want billing to stop.

We may suspend or terminate your access, in whole or in part, with or without notice, if you breach these Terms, if we reasonably believe your use creates risk or legal exposure for us, other users, or third parties, if you fail to pay fees when due, or if we are required to do so by law. Where practical and appropriate, we will give notice and an opportunity to cure. We may also suspend or terminate the Service, or any account, if we discontinue the Service or a material part of it.

When an account is terminated, your right to use the Service ends immediately. After termination we may delete your Content, though some data may persist for a period in backups, logs, or as required by law, and public results that were already displayed may remain in caches or third-party indexes outside our control. Before you close a paid account you are responsible for exporting any data you wish to keep. Sections that by their nature should survive termination (including Your Content and Data, Fees and Payment, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) survive.

RoundsUp is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from a course of dealing or usage of trade. We do not warrant that the service will be uninterrupted, timely, secure, or error-free, or that any scores, standings, results, or other data will always be accurate, complete, or available.

Tournament directors are responsible for verifying results and for the final rulings at their events; RoundsUp is a tool that supports those decisions, not the decision-maker. Any material you access through the service is used at your own discretion and risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you; in that case, our warranties are limited to the minimum extent required by law.

To the fullest extent permitted by law, RoundsUp and its operators, and their respective owners, employees, and suppliers, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, business, or goodwill, arising out of or relating to your use of (or inability to use) the service, whether based on warranty, contract, tort (including negligence), or any other legal theory, and even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, the total aggregate liability of RoundsUp for all claims arising out of or relating to the service is limited to the greater of the amount you paid us for the service in the twelve months before the event giving rise to the claim, or fifty US dollars. These limitations apply regardless of the number of claims and regardless of whether any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you; in that case, our liability is limited to the minimum extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or willful misconduct.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless RoundsUp and its operators, owners, employees, and suppliers from and against any claims, demands, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) arising out of or relating to: (a) your use of the service; (b) the information, player records, scores, results, and other data or content you enter or submit, including player records you create about other people who do not have an account and any related claim that you lacked the rights or permission to provide that information; and (c) your violation of these terms, of any rights of a third party, or of any applicable law.

We may, at our option, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that claim. You will not settle any claim in a way that imposes any obligation or admission on RoundsUp without our prior written consent.

We may update these Terms from time to time. When we do, we will change the “last updated” date at the top of this page and post the revised Terms here. If a change is material, we will provide additional notice by a reasonable method, such as email to the address on your account or a notice within the Service, before it takes effect.

Changes take effect on the effective date shown, or, for material changes, on the date stated in our notice. By continuing to use the Service after changes take effect, you agree to the updated Terms. If you do not agree, you must stop using the Service and may close your account; where a material change affects a current paid period, the Termination and Fees and Payment sections govern your remedies.

These terms, and any dispute or claim arising out of or relating to these terms or the service (including any question about their existence, validity, or termination), are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to the informal dispute resolution step described below, you and RoundsUp agree that the state and federal courts located in Los Angeles County, California have exclusive jurisdiction over any dispute arising out of or relating to these terms or the service, and you consent to personal jurisdiction and venue in those courts. Nothing in this section prevents either party from seeking injunctive or other equitable relief in those courts to protect its intellectual property or other rights while the informal resolution process is underway. If you are a consumer, nothing in this section deprives you of any mandatory consumer-protection rights, or of any right to bring proceedings in the courts of the place where you live, that the law of that place makes available to you and that cannot be waived by agreement.

Before starting any formal legal action, we ask that you give us the chance to resolve the issue directly, and we commit to doing the same for you. Most concerns can be sorted out quickly and informally. If you have a dispute with us arising out of or relating to these terms or the service, you agree to first contact us in writing at support@roundsup.app and describe the dispute, the facts behind it, and the resolution you are seeking. You and RoundsUp will then try in good faith to resolve the matter through direct, informal discussion.

Neither you nor RoundsUp may begin a formal legal action (other than the exceptions below) until at least thirty (30) days after that written notice is sent, so that both sides have a genuine opportunity to reach a resolution. The parties agree to treat these discussions as confidential and without prejudice, and any applicable limitations period (filing deadline) will be paused (tolled) during this thirty-day window. If the dispute is not resolved within that window, either party may pursue the remedies available to it under the “Governing Law” section.

This informal-resolution requirement does not apply to a claim brought in small-claims court that stays within that court’s limits, or to a request for injunctive or other equitable relief to stop ongoing or threatened infringement or misuse of intellectual property or confidential information. Either party may bring those directly.

These Terms, together with the Privacy Policy and any terms presented at checkout, are the entire agreement between you and RoundsUp about the Service, and they replace any prior agreement on that subject. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary and the rest of the Terms will stay in effect. Our failure to enforce any provision is not a waiver of it, and no waiver is effective unless we put it in writing.

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent, and any attempt to do so is void. We may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns. Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control. We may give you notices by email to the address on your account or by posting within the Service; you can reach us at support@roundsup.app.

If you have questions about these Terms or the Service, contact us at support@roundsup.app and we will be glad to help.